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MartGreat.com is a Consumer Electronics and Computer related products E-retailer. Our goal is to conveniently provide our customers with a large selection of electronics related products at the affordable prices you are expecting to pay for them. We are dedicated to providing the best value and most pleasurable online experience for all electronics needs. Whether it is for individual, corporate or governmental use, MartGreat.com has the solution for you.

MartGreat.com strives to always offer the lowest prices, and be the ultimate online source for all of our consumers needs. We're aware our low prices and low shipping on the vast majority of the items we carry are important to our customers. Our prices are some of the most compatible on the Web today, because we monitor our competition and make sure we offer you the best value for all available products, not just the teaser items, like our competitors.

We believe our customer service and support throughout our customers's transaction is even more important. All items offered are brand new in original packaging and ship within 1-2 business days. Our Service Center representatives are available to you on work hours. We believe each and every customer, no matter how big or small, should be treated with the same professionalism, respect and equality. With a wide variety of available items and choices, it is important to make your shopping experience as pleasant as possible. We want you to have the most positive online shopping experience. No games, just good service, quick shipping, fair prices, and no hassles.

We at MartGreat.com guarantee complete satisfaction in all of our products and services. We're certain when you try our products for the first time, you'll realize why we're simply a better place to shop.


Contact Us

Customer Service Department:

If you have any questions about your order or our products, please send email to our customer service department. You will get our response within 3 business hours.

Email Address:
For customer service, sales and general information: servicemartgreat.com
For wholesale: wholesalemartgreat.com

Mail To Us:
PO Box 96503-27223
Washington, DC 20090-6503
United States


Shipping Information

Same Day Shipping: All packages will be shipped out in one business day.
We will email shipping confirmation to all customers when the package has been shipped out. We ship worldwide.



Flat Standard Shipping
- Via regular postal service.
- Approximately 5 to 15 business days after we ship it out.
US$3.99 per Order, no matter how many items you order.
Free Shipping
- Free Standard shipping on all orders over $25.
- Approximately 5 to 15 business days.
Coupon code is "freeshipping".
Flat Express Shipping
- Approximately 2 to 5 business days after we ship it out.
US$19.99 per order, no matter how many items you order.

Who will deliver the package for you?

All Packages will be delivered by your local postal office(mail service provider). For United State customer, it is USPS(regular US mail).
Free Shipping: Free Standard shipping on all orders over $25, coupon code is "freeshipping".

Applicable Tax:

Any sales, use or other applicable tax is based on the location to which the order is shipped. Customer is responsible for all applicable import duty and local tax, if any. If you have any questions, please verify with your customs before your purchase.

Wrong Address Problems:

If the address you gave us has any mistake causing the package to be undelivered, we will send your purchase again but shipping will then be charged again.

60 Days Money Back Guarantee:

We guarantee all our products with a 60 days no argument Return & Exchange policy. You may return the item(s) to us within 60 days of purchase for a refund for any reasons. Whether the product is defective, seems defective, or that you change your mind and simply do not like it, you are welcome to send it back to us for an exchange or refund.



Return Policy:

You can return the item to us within 60 days of purchase for a refund or a free replacement. Please contact our custom service at servicemartgreat.com within 60 days of date of purchase to request an RMA number. A Return Merchandise Authorization (RMA) number is an identification number issued to a customer who needs to return an item back to MartGreat.com for an exchange or credit. Please provide your name, email address, order number, product to be returned, reason for the return and whether you are requesting a refund or a replacement. All items arriving at our warehouse without a RMA number will be refused. No returns will be accepted without a RMA number. It is very important to have the RMA number posted outside of a return package in order to properly process any exchange or credit.

What do I do once I have an RMA number?

After you receive your RMA number, you must return all disks, registration cards, boxes, packing materials, and other accessories supplied by the manufacturer to us within 10 days of the RMA number being issued. You receive prompter service on your refund/exchange by emailing us with the tracking number.

Shipping charges: Original shipping charges are not refundable. Shipping charges on returned products are the responsibility of the customer. Free shipping will not apply anymore when the order total becomes less than $25 due to future returns. And then you will need repay the standard shipping fee $4.99 per order. MartGreat.com pay the shipping fee for the replacement. MartGreat.com will match the shipping method and pay for shipping charges on replacement or exchange products.

Please note the original and return shipping and handling charge will NOT be refunded or reimbursed under all circumstances.

Replacements are shipped the within 1-2 business day after the receipt of the return. Credits are posted within 7 business days after the receipt of the return.

Warranty:
All products sold by MartGreat carry their respective manufacturer's factory warranty.